Terms & Conditions
Effective Date:
Important: These Terms govern your access to and use of , , and any related services, inspections, certifications, sales, purchases, support, communications, and transactions. By using this website, submitting information, requesting service, purchasing from us, selling to us, or otherwise interacting with us, you agree to these Terms.
1. Website Owner and Scope
provides information, used system certification, system inspection, deep-cleaning, diagnostic review, hardware optimization, technical support, purchase opportunities, and resale opportunities for computer systems and related hardware. References to “we,” “us,” and “our” mean , its owners, officers, employees, contractors, agents, affiliates, successors, and assigns.
2. No Guarantee of Perfect or Future Performance
Used computer systems, older hardware, electronics, components, accessories, and related equipment may fail without warning even after inspection, cleaning, testing, certification, repair, optimization, or successful stress testing. Our certification, inspection, cleaning, testing, support, or service process reflects our professional opinion based on the condition of the system at the time of review. It is not a promise, warranty, insurance policy, guarantee of future performance, guarantee of uninterrupted operation, or guarantee that a system will never fail.
3. Certification Limitations
Any written certification, inspection report, service record, or verbal statement is limited to the items actually reviewed, tested, observed, or serviced by us. Certification does not cover hidden defects, latent defects, intermittent failures, user modifications, damage after service, misuse, environmental damage, software corruption, viruses, malware, power surges, shipping damage, liquid damage, overheating, unauthorized repairs, third-party components, or issues that were not reasonably detectable at the time of inspection.
4. No Professional, Engineering, Legal, Financial, or Insurance Advice
Information on this website and in our communications is provided for general informational and commercial purposes. It is not legal, financial, insurance, compliance, cybersecurity, engineering, or professional advice. You are responsible for obtaining advice from qualified professionals before making purchasing, selling, business, operational, or technical decisions.
5. Purchases, Quotes, Pricing, and Availability
All prices, quotes, descriptions, availability, timelines, specifications, offers, and product details are subject to change without notice unless stated in a signed written agreement. We may refuse, cancel, limit, or modify any order, sale, purchase, certification request, repair request, or service request for any lawful reason, including suspected fraud, incorrect pricing, inventory changes, unavailable parts, risk concerns, or incomplete information.
6. Used Equipment Sold “As Available” Unless Otherwise Stated
Unless a separate written warranty signed by us states otherwise, all used systems, parts, accessories, and equipment are provided on an “as is,” “as available,” and “with all faults” basis to the fullest extent permitted by law. Any manufacturer warranties, third-party warranties, or software licenses are separate from us and may not transfer.
7. Customer Responsibilities
You agree to provide accurate information, disclose known problems, back up all data before service, remove confidential or sensitive data when possible, maintain required licenses and passwords, comply with all laws, and avoid sending any equipment you do not legally own or have authority to sell, certify, or service. You are solely responsible for all data, software, passwords, accounts, credentials, configurations, and licenses associated with your system.
8. Data Loss and System Changes
Diagnostics, cleaning, repair, testing, optimization, upgrades, stress testing, shipping, and support may involve risk of data loss, configuration changes, component failure, or software disruption. You are solely responsible for backing up all data before delivering, shipping, or granting access to any system. We are not responsible for lost files, lost profits, lost business, lost access, corrupted data, interrupted service, software reinstallation, license recovery, or any consequential losses.
9. Technical Support Limitations
Technical support is provided based on available information, system condition, user cooperation, and reasonable professional judgment. We do not guarantee that every issue can be diagnosed, repaired, replicated, resolved, or prevented. Remote support may require third-party software or access tools, and you are responsible for authorizing access and supervising any sensitive content.
10. Shipping, Delivery, Risk of Loss, and Packaging
Shipping dates, delivery dates, carrier estimates, and transit times are estimates only. Unless otherwise required by law or written agreement, risk of loss may transfer when an item is delivered to a carrier or recipient. You are responsible for proper packaging when shipping equipment to us. We are not responsible for carrier delays, customs delays, lost shipments, theft, incorrect addresses, refusal of delivery, damage caused by poor packaging, or events outside our control.
11. Returns, Refunds, Cancellations, and Chargebacks
Returns, refunds, cancellations, exchanges, and service credits are handled at our discretion unless a written policy or signed agreement states otherwise. Fees for diagnostics, inspections, certification, cleaning, labor, custom work, special orders, shipping, handling, payment processing, and completed services may be non-refundable. You agree to contact us first to resolve any billing concern before initiating a chargeback or payment dispute.
12. Payments and Taxes
You agree to pay all amounts due, including applicable taxes, shipping, handling, service fees, and collection costs. We may use third-party payment processors and are not responsible for their errors, downtime, holds, declines, fees, or security practices. You represent that any payment method used is authorized and lawful.
13. Selling Equipment to Us
If you sell or offer to sell equipment to us, you represent that you are the lawful owner or authorized seller, that the equipment is not stolen, financed, encumbered, subject to a lien, counterfeit, or restricted, and that you have disclosed all known defects, prior repairs, modifications, and damage. We may reject, revalue, return, hold, or report equipment where ownership, authenticity, condition, legality, or safety is uncertain.
14. User Content and Communications
If you submit messages, reviews, photos, videos, diagnostics, reports, specifications, testimonials, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, store, display, and process that content as needed to provide services, operate the website, support customers, prevent fraud, document transactions, and market our business, subject to our Privacy Policy.
15. Intellectual Property
All website content, branding, copy, designs, graphics, logos, certification language, processes, videos, images, layouts, and related materials are owned by us or licensed to us and are protected by intellectual property laws. You may not copy, reproduce, scrape, modify, distribute, impersonate, reverse engineer, or commercially exploit our materials without written permission.
16. Prohibited Conduct
You may not use this website or our services to commit fraud, submit false information, interfere with website security, upload malware, scrape data, misuse forms, violate third-party rights, harass our team, impersonate others, resell our content without permission, or engage in unlawful, abusive, or deceptive conduct.
17. Third-Party Links, Tools, Platforms, and Services
Our website may link to or rely on third-party services such as hosting providers, analytics tools, payment processors, shipping carriers, email systems, scheduling tools, embedded media, remote support tools, and security providers. We do not control and are not responsible for third-party websites, policies, errors, failures, delays, or data practices.
18. Disclaimer of Warranties
To the fullest extent permitted by law, the website, content, products, systems, equipment, certifications, inspections, diagnostics, support, and services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted operation, accuracy, reliability, security, compatibility, and future performance.
19. Limitation of Liability
To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages; lost profits; lost revenue; lost data; loss of use; business interruption; replacement costs; system downtime; reputational harm; or damages caused by third parties, carriers, payment processors, software vendors, power events, user error, or equipment failure. Our total liability for any claim will not exceed the amount you paid us for the specific product or service giving rise to the claim, or $100 if no amount was paid.
20. Indemnification
You agree to defend, indemnify, and hold harmless and its owners, officers, employees, contractors, agents, affiliates, successors, and assigns from any claims, damages, losses, liabilities, costs, expenses, and attorney fees arising from your use of the website or services, your equipment, your data, your breach of these Terms, your violation of law, your payment dispute, your sale or attempted sale of equipment, or your infringement of another party’s rights.
21. Force Majeure
We are not responsible for delays, failures, losses, or inability to perform caused by events outside our reasonable control, including natural disasters, labor shortages, carrier delays, supply shortages, internet outages, cyberattacks, payment processor failures, governmental actions, war, terrorism, power outages, illness, or equipment failure.
22. Dispute Resolution
Before filing a claim, you agree to contact us and attempt to resolve the issue informally. To the fullest extent permitted by law, disputes must be brought individually and not as a class action, consolidated action, private attorney general action, or representative action. Any claim must be filed within one year after it arises unless applicable law requires a longer period.
23. Governing Law
These Terms are governed by the laws of the jurisdiction where is legally organized or principally operates, without regard to conflict-of-law rules. If you want a specific state, county, or forum inserted, update this section before publishing.
24. Changes to These Terms
We may update these Terms at any time by posting a revised version on this page. The updated version is effective when posted unless stated otherwise. Continued use of the website or services after updates means you accept the revised Terms.